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Ergonomics Services

SAS Enterprises uses a dynamic approach to reduce the risk of injury while optimizing organizational performance, including office, manufacturing, lab,
warehouse, and other environments.  

San Francisco Bay Area clients can select among a menu of options based upon their budgetary allowances.  With ergonomics interventions at the
core, services can also include human resources, facilities, and space planning interventions to eliminate the root cause of the risk factors.  For injuries
that are difficult to resolve, recommendations for behavioral changes with fitness and lifestyle coaching are available.  

The SAS 3D Ergonomics Approach

The 3D Ergonomics approach, developed by Sally A. Shute, MA CIE, Principal of SAS Enterprises, focuses on three key areas: engineering controls,
administrative controls, and coaching/phone evaluations, hence 3D!  By adopting this approach, the company applies solutions that go beyond the
typical interventions while also honoring the standards important to the field.

Standard Practices

Ergonomics improvements come about from an analytical approach to identifying common risk factors and recommending appropriate interventions.

Engineering Controls are physical changes or modifications to workstations, tools, or equipment that make it easier and safer for employees to handle
materials.  This may also include the use of personal protective equipment (PPE), such as anti-vibration gloves, goggles, or face masks.

Administrative Controls are management-dictated changes in work practices and policies to reduce the duration, frequency, or severity of exposure to
ergonomic risk factors.  Administrative controls include gradual introduction to work, regular recovery pauses, job rotation, job design, and
maintenance and housekeeping.  They also include training in the recognition of risk factors for work-related musculoskeletal disorders (WMSDs) and
instruction in work practices that can ease the task demands or burden.  

How SAS Enterprises Adds Value

Once the engineering and administrative controls have been implemented, additional modifications may be advised.  It is not uncommon to find an
employee having difficulty keeping up with the pace of his work or adapting to new tools and techniques, resulting in unnecessarily high levels of
stress.  At this point job performance may decline.  To address these concerns, SAS Enterprises partners with the human resources department, the
medical provider, and the workers compensation insurance company to address job redesign and accommodation.  

Individual Coaching:  SAS coaches the employee in areas where a change would support a positive ergonomics outcome, e.g., changing his/her
lifestyle or habits, such as starting an exercise program that includes stretching and self-massage techniques to help reduce symptoms.  While an
employee may receive recommended workstation changes and new tools or equipment as a result of an ergonomics evaluation, improving
performance and reducing incidence or severity of injuries sometimes requires individual coaching.  This is often the case where an employee needs

1)  to learn to touch type or to use the mouse with their non-dominant hand,
2)  to improve their posture (e.g., habitually slouching or leaning their wrists on wrist rests or surfaces), or
3)  to start an exercise program.  

Removing old habits and practicing new behaviors takes time, slows down production, which, in turn, can leave an employee frustrated, overwhelmed,
and fearful of losing his/her job.  

Creating a prioritized plan to make these healthy changes includes cooperation not only from the employee, but from his supervisor and the
organization as a whole.  In a collaborative, supportive work environment where an employee can take the time to institute and integrate behavioral
changes, there are potentially fewer lost work days, a quicker recovery period, and a better chance for regaining the pre-injury performance level, and
a lessened potential for re-injury.  

Motivating employees to make changes not only improves their health, fitness, and performance, but also empowers them to take responsibility for their
behavior, improving their job satisfaction.  Having control over their bodies and their environment help to reduce stress, thereby reducing the severity
of  injuries.  

Phone Evaluations are available when travel to the site is cost-prohibitive or inconvenient.  This could be a stand-alone ergonomics evaluation (with
optional photographic documentation to better understand the physical layout and equipment), or a follow-up evaluation/check-in or coaching session.  
While many would be concerned about the lack of a hands-on approach in the presence of the individual, SAS has been effectively providing
telephone consultations for several years.
"...excellent --
knowledgeable and
articulate with good
"...energetic, engaging
presentation style, open
encourages questions..."
"...very clear and
informative, good
sense of humor..."
"...on a scale of 1-10,
she would be an 11..."
"...awesome -- great
attitude!  I give her two
thumbs up..."
instructional techniques,
demonstrations using
spine models..."
"...Great!  Animated,
held our interest...
refreshing... passionate
about the information..."
Testimonials from
participants in
Sally Shute's training
"Sally Shute has worked for me at a large computer company in San Jose. She has proven to be an effective
ergonomics evaluator doing telephone evaluations of the injured and non-injured employee in the office and
manufacturing/lab setting. She has developed a systematic approach to gathering information in order to visualize the
office/lab setup and makes recommendations accordingly. She applies sound ergonomics principles to address risks
in the work place. I believe that Sally conducts herself in a professional manner on the telephone, is personable and
has a pleasant voice that conveys interest and enthusiasm. I have been very happy with Sally’s work doing
ergonomics assessments on the telephone."

Kristi Wyant OTR/L, CAE
Bureau Veritas Project Manager